Role of Sales Manager in Salesforce Training in Chennai

Role of Sales Manager

It could be highly enticing to think about. A sales representative who is freshly out of the Salesforce training will be equipped with all types of the newly acquired and learned behaviors. But, such a person will be far away from the skills that a sales person with many years of experience. Only the skilled sales person will have the necessary prospects that are needed to close the deal. In such cases, what do you think that the fresh sales representative will do? Well, he or she has to practice the new behaviors that might be a little awkward in the beginning. Sometimes, the person might feel clumsy and uncomfortable, and hence, he or she will revert to his or her old habits to stay in the comfort zone. It has to be kept in mind that the person will already be facing a significant pressure to win the prospects and meet the monthly budget.

Pixintra Recommended salesforce Training institute Chennai – Cloud Solutions India.

Levels of Salesforce Training

The researchers across the world have taken a lot of time to focus on the Salesforce segment. They have found that there are four levels of the Salesforce training, and each of these levels has a link with another level. This way, all the levels have equal importance, and they are listed below.

  • Reaction
  • Knowledge
  • Behavior
  • Results

Salesforce trainingThere is a very strong statistical association between the first two levels – Reaction and Knowledge. This means that if the sales people grip the training, they will feel quite engaged, and they will also believe that their concerns are heard and accounted during the sessions. This way, they will enjoy the training workshop and eventually, there will be an increase in their levels of awareness. They will get to know about selling as they acquire the selling and technical skills. Similarly, there is a correlation between theBehavior and Results levels. The studies have showed that the sales people will adapt and fine tune their new behaviors and activities, and this will lead to achieving the desired results.

Notably, the levels Knowledge and Behaviors do not have a good correlation between them. This is because people know what they have to do, and hardly the other factors will influence when they do it on their own.

Sales Manager Plays an Important Role

It is the responsibility of the Salesforce manager to move the sales people progress through each of these levels. The Salesforce training in Chennai plays a hand in overseeing every aspect of the training, and it ensures that the levels are properly handled, and different areas are responsible for the components of the levels of Salesforce training. The management is involved in the setting and communication of the desired results that will ensure that they have achievable and realistic plans that can hit the targets. There should be a good collaboration between the seniors and the sales people, and this is where the sales manager plays a major role. He or she organizes the Salesforce training and the sales team. The person can frame solid training programs that will ensurRight Sales Managere that the business gets maximum benefits through effective learning of the sales team.

However, the management should take up the responsibility to ensure that they have positive people in place to heighten the possibilities of receiving positive reactions about the training program. The participants will have positive reactions once they gain knowledge due to the training. The attainment of new behaviors and activities will also fetch the desired results to the management. The sales manager will play a major role in transferring the knowledge that is acquired into behavior.

Sales Manager has to be Coached Properly

The sustainability of a learning program involves both the team and individual coaching of the sales managers or leaders. This way, the behavior modification program takes place, and it becomes highly effective in demonstrating the skills that the team has learned from the training. The managers and leaders have to train or coach their team at the same skills that they have. This is quite easy as many managers as well as leaders would have not had formal training to acquire these skills.

The sales managers were quite early in the process. Such professionals should think about taking the Salesforce training program as if it is their own training and not one that is run by the company. The reason for this is that the sales manager has to handle the sales team all by himself or herself soon after the training company walks out of the door. The sales manager has to know what has to be done during the training and how to handle the sales people efficiently.

For more details on Salesforce training in Chennai, you can approach Cloud Solutions as the company ensures that the leaders are also calibrated by scoring or evaluating their skills.

Read also FAQ About Sales Force Training in Chennai

FAQ About Sales Force Training in Chennai


Do you want to master the sales force CRM technology? Are you looking for a training program that will boost your sales force? Do you want to perform excellent in marketing, administration, service and sales? Well, you need to get help from the leading center that provides sales force training in Chennai.

Most of the employes and interested candidates will have lot of questions and doubts regarding sales force training. Here in this blog, we are going to discuss some of the FAQ’s so that it will be helpful for you to gain knowledge and make use for your organization or sales team.

How to enrol in the sales force training programs?
It is simple. You have to enter the training center’s website and submit your contact details. The customer support experts will contact you and send the necessary forms to enrol in the course.

Training ProgramsWhat are the sales force training programs available?
The sales force training center provide various programs for the employees, individuals and students. Some of the major training programs include sales force developer course, sales force advanced developer course, sales force sales cloud assistant, sales force service cloud consultant, sales force administrator, and sales force advanced administrator.

What basic knowledge should I have?
It is necessary to have basic programming knowledge to learn these courses. You need to have knowledge programs like C, PERL, Python, C++, Java, .Net, etc. It is also essential to have SQL knowledge. If you want to refresh or learn Java course, the trainers will refresh and test your Java skills.

What is the experience of the faculty?
The trainers have real time experience in corporate industries. The faculty will be an expert and handle the entire training programs at ease. Most of the sales force trainers have more than four years experience and they will be selected after testing their skills and knowledge.

What is the benefit of learning the sales force course via online?
Most of the sales force training companies provide both offline and online training programs. It is necessary to check a leading company that provides quality training sessions. Online training is easy and highly comfortable for professionals to learn and work. They could learn in their free time and implement their knowledge in their real work. Some of the main benefits of obtaining the sales force course via online are as follows. The students can access the course materials for their life time. They do not have to travel long distances to study the course. They can study at their convenience and fix their comfortable study hours. Expert faculty will train and teach the students. The students can solve their doubts in prompt and quick manner.

sales force trainingDo I have to write exams after completing the course?
Yes. If you wish to get certification you have to appear for the exams. The candidates have to attend sixty questions that will be multiple choice type. The candidates will be given ninety minutes for completing the exam. They have to give about sixty eight percentage in order to pass the exam. The candidates should not see any hard copy or reference materials while writing the exam. The results of the exam will be sent through email by the training center.

How the course will help to develop my personality?
As you learn from the experts about the latest technology and usage of latest software in the business, you will be able to get experience in dealing with process cycles, proper documentation and live projects. Moreover, the students can sharpen on concepts like corporate ambience, communication etiquettes, professionalism and much more.

Hope! You have found answers for all your questions in this blog. For more details, enroll in the top sales force training in Chennai.

Read Also How to Become a Web Designer in 2015